Job Description

Job Overview:

Responsible for accurate documentation of shipments, ensuring compliance with regulations, and liaising with customers to ensure satisfaction. Additionally, they will collaborate with internal teams to optimize logistics processes and meet customer needs efficiently.

Responsibilities and Duties:

• Maintain accurate records of shipments, preparing and filing invoices, packing list ,shipment bills and other export documentation
• Ensure compliance with customs, regulatory, and legal requirements.
• Prepare and verify shipping documentation to facilitate smooth operations.
• Dealing with Forwarders and CHA
• Liaise with customers to address inquiries and resolve issues.
• Ensure high levels of customer satisfaction through timely and accurate order fulfillment.
• Collaborate with sales and marketing teams to meet customer requirements.
• Implement best practices in logistics operations to enhance efficiency.

Qualifications & Requirements:

• Bachelor's degree in logistics, supply chain management, business administration or related field.
• 2+ years’ experience in logistics operations
• Proficiency in SAP or other similar ERP is mandatory
• Knowledge of MS Excel
• Must be fluent in English, Hindi, Kannada and Tamil

Behavioral & Technical Skills :

• Effective communication and interpersonal skills
• Fast Learner and adaptable