Job Description

• Key responsibility would be to manage the various cloud components in Azure and M365 as listed below and ensure the safe and secure availability of these cloud services for our regional users across Regions(APAC, EMEA & North America)
• This includes:
  • Day-to-day support (incident, Change &  problem management)
  • Configuration changes to enhance functionality, implement new functionality, or implement (user) change requests (change management)
  • Guide other team members
• Respond promptly to incidents, investigate and provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Strong focus on Microsoft Azure
• Preferably experience in the financial sector/Banking/Pharmaceutical/Automobiles/Logistics & Supply Chain
• Expected to work during off-peak hours on system activities (e.g. patching, upgrade)
• Provide supporting documentation, reports, and other information to management
• In-depth knowledge of Azure and ability to configure, manage and troubleshoot Azure services 

Profile

Key Working Areas

• Azure AD and traditional on-prem AD including Conditional Access and Group Policy
• Azure networking (VNET, firewalls, peering, DNS)
• Azure Virtual machines and MSSQL database
• Azure Storage and Backup solutions
• Azure Site Recovery for BCP/DR purposes
• Azure Privileged access models using PAW, Tier 0/1/2, bastion, and jump servers
• Azure Connectivity options such as ExpressRoute and S2S VPN
• Microsoft VOIP services (telephony) and voice recording
• Data loss protection, Data retention, Data governance, Data classification, etc.
• Azure Virtual Desktop including FSLogix
• Intune and mobile device management
• Basic knowledgeofM365 and ability to configure, manage andtroubleshootM365 services such as:
  • Exchange Online including Compliance & Security Center
  • Microsoft Teams
  • SharePoint Online and OneDrive for business
  • MS Office application suite
• IT security topics such as APT, DDOS, Checkpoint and Fortinet firewall, Zscaler proxy, anti-virus, anti-phishing, anti-spam, MFA, SIEM, etc. would be a plus
• Experience with supporting and configuring "on premises" networking equipment such as firewalls, routers and switches would be a plus
• Certifications with regards to mentioned qualifications would be a plus